Shipping policy

Last updated: 22 July 2026

Visentri currently ships within the United Kingdom only.

Batch 001

Batch 001 is our first production run, a limited batch of 500 units. Orders ship within 10-41 days of purchase. Because this is a small first run, timelines can vary. If your order hasn't shipped within 7 weeks of purchase, we automatically cancel and refund it in full, no action required from you.

Batch 002

For Batch 002 and future batches, we're aiming to ship within 7 days of purchase as we scale up production and hold stock ahead of demand. This is a target we're working toward, not a guarantee.

Order Tracking

You'll receive a shipping confirmation email with tracking information as soon as your order ships.

If you have any questions about shipping timelines, please get in touch via our contact page.